Any combination of answers, pages or video in minutes that your employees or customers actually view each month beyond the set number of minutes included in your plan. Any amount of time spent by your users in authoring, importing or asking questions is always free.
But don’t worry if you are near using all your allotted minutes for a given plan in a month, as you hit 80% usage and then at 90% usage we will message you to see if you would like to move up to a higher plan. If you don’t change plans and your minute count does exceed your plan you will be billed at the listed per minute of viewing price for your plan.
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